NDIS Support Services Melbourne
by AK Support Services
If you are looking for the best NDIS support services in Melbourne, we are glad to provide you with the right support. At AK Support Services, we ensure each participant is comfortable with us and their target is fulfilled in a short time. Whether you or your loved ones are looking for reliable NDIS support services Melbourne, AK Support Services is here to provide a relaxing and comfortable NDIS journey. Being a NDIS service provider, we follow the strict quality and safety standards. We take pride in providing a stringent quality of compassionate care and disability services Melbourne for our participants.
NDIS Support Services
Community Participation
We offer NDIS support coordination services for individuals and their loved ones who want to enjoy life to the fullest but need assistance to participate in social and community activities.
Community Participation
Social and community participation can include attending events, enjoying recreational activities, joining exercise classes (such as swimming), visiting friends and family, exploring tourist attractions, going shopping, or taking part in craft workshops, among many other activities.
At AK Support Services, we can provide a dedicated support worker to accompany and assist you with these activities.
Whatever you choose to do, we're here to help make it happen.
Companionship
We provide services for individuals who are seeking social connection to enhance their overall well-being and reduce feelings of isolation.
Companionship
Whether it’s a friendly chat over a cup of tea, a companion to accompany them on outings, or someone to share activities and hobbies with, our team is here to offer meaningful interactions that foster a sense of belonging.
At AK Support Services, we understand the value of companionship and aim to create positive, lasting connections that enrich lives and promote happiness.
Household Tasks
Our household chore services are personalised, and we work with our clients to create a care plan that meets each individual's household needs.
Household Tasks
Our household chore services include:
Cleaning: Assistance with cleaning tasks such as vacuuming, dusting, and mopping.
Laundry: Help with laundry tasks, including washing, drying, and folding clothes.
Meal Preparation: Support with meal preparation tasks, such as chopping vegetables, cooking, and serving meals.
Grocery Shopping: Assistance with grocery shopping tasks, including creating a shopping list, selecting items, and carrying bags.
Home Maintenance: Help with home maintenance tasks, such as changing light bulbs, minor repairs, and maintaining gardens.
We are here to make your daily household tasks more manageable and ensure your home feels comfortable and welcoming.
Personal Care
At AK Support Services, our compassionate carers are dedicated to empowering clients to live their best lives while preserving their independence in the comfort of their own homes.
Personal Care
We provide personalised care services tailored to meet daily needs, ensuring our clients receive the support necessary to maintain their dignity and well-being.
From assistance with incontinence management, showering, and dressing to helping with other activities that may limit their ability to enjoy life fully, our committed team is here to help clients overcome challenges and embrace life with confidence.
Physiotherapy
We evaluate each individual's needs by considering their disability, medical history, and current physical condition. This personalised approach ensures that therapy addresses their specific needs.
Physiotherapy
Physiotherapy provides effective pain management techniques, including manual therapy, targeted exercises, and modalities such as heat and cold therapy. These treatments aim to alleviate pain, enhance comfort, and improve overall well-being.
Physiotherapists also educate individuals and their caregivers on exercises and techniques that can be practised at home. This promotes self-management and empowers individuals to take an active role in their rehabilitation journey.
Support Coordination
Support coordination is designed to help you make the most of your NDIS plan by building your capacity to manage and utilise your supports effectively.
Support Coordination
This service aims to:
- Help you understand and use your NDIS plan to achieve your goals.
- Connect you with NDIS providers, community resources, mainstream services, and other government supports.
- Enhance your self-confidence and skills to manage and coordinate your support network.
Support coordination services are delivered by a support coordinator or specialist support coordinator. These services can include three levels of support:
- **Support Connection**: Focused on developing your ability to connect with informal, community, and funded supports. This support helps you maximise the benefits of your plan and work toward your goals.
- **Support Coordination (Coordination of Supports)**: Designed to build your capacity to understand and use your plan effectively. A support coordinator will help you utilise a mix of supports to enhance your independence, manage services, maintain relationships, and actively participate in your community.
- **Specialist Support Coordination**: Tailored for individuals with complex needs, this higher level of support helps you manage challenges within your support environment. A specialist support coordinator ensures consistent and effective service delivery in more challenging circumstances.
At AK Support Services, we are committed to guiding you through every step of your NDIS journey, ensuring your supports are coordinated to meet your unique needs and aspirations.
AK Support and Services for NDIS Participants
Our NDIS services and support are here to provide you with accurate service for your NDIS journey. Here are the core services we provide to the participants for a better future in their skill development.
- Household management
Our experienced staff is here to manage your household tasks and make sure you are comfortable in your home. Our experienced staff are trained and have been working for years with the NDIS participants. We make the household tasks easy and manageable for the participants. Our household work includes:
- Vacuuming, mopping, dusting, floor cleaning, sanitising surfaces (kitchen, bathroom, living areas), and emptying bins.
- Washing dishes, cleaning kitchen surfaces, tidying cupboards, wiping stovetops/fridges, and kitchen hygiene.
- Laundry: washing clothes, drying, folding clothes, ironing, changing bed linen, making beds, washing towels, and organising linens.
- Help to cook food for the participant, or help them chop the vegetables or fruits.
- Supporting local shopping, like grocery shopping or essential daily stuff.
- Green Space Maintenance
We understand that maintaining the lawn and gardening is complex when you have difficulty with mobility. But not anymore, because AK Support Services, NDIS support services Melbourne is here to take the responsibility of your NDIS journey through NDIS support services. We are experienced NDIS providers, working for years with the NDIS participants. Our NDIS services Sunshine North take care of your lawn in the following ways:
- Trim from time to time
- Tidying the edges along paths, driveways, and garden beds
- Cutting the grass where the mower can’t reach
- Removing the weeds from the lawn
- Personal care assistance
AK Support Services provides NDIS providers Melbourne for participants, helping in providing personal assistance. If you are an NDIS participant looking for personal assistance in Victoria, our NDIS providers Victoria are always available to support you 24/7. We take care of the following personal care for you:
- Assistance to and from the toilet.
- Help to get in/out of bed
- Bathing and brushing your teeth
- Help with feeding if required
- Physiotherapy sessions
AK Support Services is an NDIS providers Melbourne, providing the best in physiotherapy sessions. Here is what our disability NDIS services providers Melbourne look after for the clients.
- Pain management in the affected area.
- Developing a personalised plan
- Checking mobility, posture, strength, balance, and movement patterns
- Suggesting the exercise and routine workout for correction
- Improving balance to prevent falls
- Companionship disability services Melbourne
NDIS services Sunshine North also provide an accompaniment that is there for your help and assistance. We listen to our clients carefully and make sure their concern is heard and worked upon with care. Our NDIS disability support services Melbourne provide emotional support along with physical support through our NDIS services Melbourne. We value our relationship with our clients.
- Support Co-Ordination
Our NDIS disability support services Melbourne provide support coordination to our participants, making sure they receive support to build their capacity to manage and utilise their supports effectively. We also advocate for your needs when working with NDIS providers Melbourne.
- Community participation
We involve the participants in community activities and group activities through our NDIS services Melbourne, so they take part actively. We also ensure the NDIS disability support services Melbourne are taken care of with compassion and enthusiasm. Our aim through disability services Melbourne, community participation is to socialise the people and join art, music, or sports groups.
Why Choose AK Support Services?
Choosing AK Support Services, the participant chooses a reliable and trusted NDIS services providers. Here’s why you should choose us, and find out more about why we are different.
- Home-like care – We offer compassionate and caring NDIS support services Melbourne to our clients, comfortable enough for them to feel at home. Our staff are friendly and caring towards our clients, so they are able to share their experiences and concerns with the team comfortably.
- Expert team members – Our staff are experienced and have contributed significant years to NDIS participants. Our NDIS support services Melbourne have uplifted so many lives through our disability services Melbourne.
- Transparent service – Our service is transparent and trustworthy for the clients, as we keep the clients and their loved ones updated with every progress, with no hidden costs.
Start Your NDIS Journey With AK Support Services!
If you are looking for the best and most reliable NDIS services Melbourne, you should make up your mind for AK Support Services. We not only provide the clients with the comfort of NDIS services providers, but we are also their friends and emotional support at any time they need us. Our NDIS services Sunshine North are here for your support. We are trusted NDIS providers Victoria, who make life beautiful for the NDIS participants and ensure their target is fulfilled shortly. Connect with us so we can provide you with the best service promptly.
Can I Choose My Own NDIS Services?
Yes — one of the key features of the NDIS is that it empowers participants with choice and control. This means you have the freedom to decide how your NDIS services are delivered and who delivers them.
With the NDIS, you can choose:
What types of NDIS services you receive — such as personal care, transport, community access, or therapy
When you receive support — whether it’s daily, weekly, or on a flexible schedule
Where services are delivered — in your home, out in the community, or a combination of both
Who provides your NDIS supports — you can select providers you trust and feel comfortable with
This flexibility ensures your NDIS plan reflects your lifestyle, routines, and personal goals. Whether you self-manage your plan, use a plan manager, or have your plan managed by the NDIA, you still have the right to be involved in all decisions about your supports.
Choosing the right NDIS service providers can make a big difference to your experience. You can explore and compare providers, read reviews, and even switch providers if you’re not satisfied. The NDIS puts you at the centre of your support — giving you the power to build a team that works for you.
Who Is Eligible for NDIS Services?
Eligibility for NDIS services is determined by specific criteria set by the National Disability Insurance Scheme. The aim of the NDIS is to support individuals with permanent and significant disabilities, helping them live independently and participate more fully in daily life and the community.
You may be eligible for NDIS services if you:
Are between the ages of 7 and 65
Live in Australia and are either an Australian citizen, permanent resident, or hold a Protected Special Category Visa
Have a permanent and significant disability that affects your ability to take part in everyday tasks without support
A permanent and significant disability might affect mobility, communication, learning, social interaction, or self-care. Eligibility also considers whether early intervention through NDIS services could reduce the impact of your disability over time.
If you’re unsure whether you qualify, you can contact the NDIS directly or begin the process through an Access Request Form. Understanding the NDIS access requirements can feel overwhelming, but there are resources and professionals available to assist you.
The most important step is gathering medical evidence that clearly outlines the impact of your condition and how it affects your daily life. Once approved, you’ll work with a planner or Local Area Coordinator to design an NDIS plan that includes the supports most relevant to your needs.
What’s the Difference Between Core Supports and Capacity Building in the NDIS?
NDIS services are grouped into categories to help participants understand and manage their funding more effectively. Two key types are Core Supports and Capacity Building Supports — and while they may sound similar, they serve different purposes.
Core Supports
These are everyday supports designed to help you complete daily tasks and live as independently as possible. They include:
Assistance with personal activities (like showering or dressing)
Transport to access community activities or appointments
Consumables such as continence products or low-cost equipment
Support with community participation
Core NDIS services are flexible, meaning you can usually shift funds between different core support categories depending on your needs.
Capacity Building Supports
These services aim to develop your skills, confidence, and long-term independence. They’re usually goal-specific and include:
Support coordination
Improved daily living skills (such as therapy or training)
Employment-related supports
Social and relationship development
Plan management services
Unlike Core Supports, Capacity Building funds are allocated to specific categories and can’t be shifted between them.
Knowing the difference helps you better plan how to use your NDIS funding to achieve short-term support and long-term personal growth.
How Can I Manage My NDIS Funding?
Managing your NDIS funding effectively is essential to getting the most out of your supports. The National Disability Insurance Scheme (NDIS) offers three funding management options, each with its own balance of flexibility and responsibility. Choosing the right method depends on how involved you want to be in handling the financial side of your NDIS services.
1. NDIA-Managed
With this option, the NDIS (via the National Disability Insurance Agency) handles payments directly to registered providers. You don’t have to worry about invoices or record-keeping, and all financial reporting is taken care of. However, you can only use NDIS-registered providers, which may limit your choices. This method is ideal if you prefer a hands-off approach to managing your NDIS supports.
2. Plan-Managed
A plan manager, funded through your NDIS plan, looks after your budgets, invoices, and financial tracking. You still maintain choice and control over your NDIS services, and you can work with both registered and unregistered providers. This is a popular option for those who want flexibility without having to manage all the admin themselves.
At AK Support Services, we regularly work with participants who have plan-managed funding, helping them use their NDIS plan to its full potential.
3. Self-Managed
Self-managing your NDIS funding gives you the highest level of control. You pay providers directly, keep receipts, and manage your own budget. You can hire unregistered providers, negotiate rates, and personalise your supports more extensively. While this option gives you maximum flexibility, it also comes with added responsibilities, including compliance with NDIS financial reporting requirements. No matter how your NDIS funding is managed, the focus is always the same: helping you access the right supports, maintain independence, and reach your goals. If you’re unsure which option is right for you, our team can help you understand your choices and navigate your NDIS plan with confidence.
What if My Circumstances Change During My NDIS Plan?
Life isn’t static, and the NDIS recognises that your needs may change over time. Whether it’s a shift in your health, living arrangements, personal goals, or the level of support you require, you can request changes to your NDIS plan to ensure your supports continue to meet your needs.
If your situation changes, you can:
Request a plan review – If your current NDIS services no longer reflect your circumstances, you can apply for a Change of Situation review.
Prepare supporting evidence – Medical reports, support letters, or therapist assessments can help show why a review is needed.
Work with your support coordinator – They can guide you through the process, help gather documents, and liaise with the NDIS on your behalf.
Common reasons for updating your NDIS plan include:
A new or worsening disability diagnosis
Starting or finishing school or work
Moving to a new home or supported accommodation
Needing more or different NDIS supports, such as personal care or transport
Gaining more independence and wanting to reduce certain supports
No matter the reason, the goal of the NDIS is to give you flexibility and control. Keeping your plan current means your NDIS services continue to support your goals, lifestyle, and wellbeing — both now and into the future.
If you’re unsure about how to update your plan or whether you’re eligible for a review, AK Support Services can help you navigate the process.
Testimonials
AK support services have been an absolute blessing for our family. From cleaning services to disability support for my younger sister, AK Support has never disappointed us. Amongst the sea of NDIS providers, I and my family would highly recommend AK Support due to their diligence and dedication.
I have been receiving support from AK Support Services as my NDIS provider for nearly a year, and have no issues whatsoever.
I am a disability support coordinator with AK Support Services. I have been engaging the support services of A.K. Services. During this time, I have found the support staff to be extremely helpful, friendly, conscientious, and professional with all my clients.
Anastasia is great at communication; all the participants love working with her.
Anastasia and her staff always go “above and beyond” for all clients that they work with. I recommend this organisation for all your support service needs.
Posted on omer lTrustindex verifies that the original source of the review is Google. amazing servicePosted on Kirsty BorgTrustindex verifies that the original source of the review is Google. AK Support Services think outside the box to create flexible services according to your NDIS Plan. Very supportive and caring staff who always do their best. Great communication and involvement of us participants to navigate the activities we choose to do.Posted on carmen hickeyTrustindex verifies that the original source of the review is Google. Services with AK support services have been amazing and well organised. Great communication, efficient and punctual. Very caring staff who are a delight to be with and experienced.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We Care For You. We Value You
Our Dedicated Team
Anastasia Kalaitzidis
Founder
My superpower is being empathetic and caring while simultaneously being able to make people laugh/smile.
Anastasia Kalaitzidis
Founder
I hold my Diploma in Children's Services, Certificate IV in Disability, Working with Children Check, First Aid, and NDIS Screening Check.
My friends describe me as caring, bubbly, honest and compassionate.
My superpower is being empathetic and caring while simultaneously being able to make people laugh/smile.
Realizing there was a need for more qualified support, I have worked to create a service that helps families and individuals solve the problem of finding the proper support to meet their needs.
I live at home with my elderly father, whom I also care for, my sister and my cat, Ollie, who I adore.
In my spare time, I enjoy hanging out with family, spending time in nature, going on walks, going to the beach, and travelling. I became a support worker because I enjoy helping people and making a difference.
- Phone:0420 582 660
- Email:anastasia@aksupportservices.com.au
Kirsty Borg
Support Worker/Personal Trainer
My passion is to maintain my client’s independence wherever possible, provide good care and assist clients to achieve their health and fitness goals.
Kirsty Borg
Support Worker/Personal Trainer
My work experience consists of 10 years of support working, 6 years of Nursing and 2 years of Personal Training.
In the last 2 years I have been involved with NDIS clients and absolutely love bringing positivity and making clients smile.
Angela Bouas
Support Worker
I pride myself as an honest, compassionate, empathetic and flexible person to help empower and promote independence for the individuals I work with.
Angela Bouas
Support Worker
I have been a support worker in the industry for 5 years and have completed Certificate IV in Disability.
In my spare time I enjoy cooking, reading, crafts, bingo and helping my community. I speak English and Greek, I can be flexible and work around schedules and I am a friendly person that can easily adapt with those around me.
Happy to work in the areas of Gladstone Park, Tullamarine, Westmeadows and surrounding suburbs.
Sofia Dhrosos
Support Worker
I am a kind and caring person who has a heart for all ages and personalities.
Sofia Dhrosos
Support Worker
I am a person who loves reading, music, hairdressing and day trips.
I am a kind and caring person who has a heart for all ages and abilities.
I also speak 4 languages (English, Greek, Italian, and Albanian) therefore can easily assist with the communication between clients and any appointments they may need to attend.
I am equipped to manage difficult situations and am a person who can easily multitask with no limits but knowing where the boundaries lay.
I come with plenty of experience in personal care and nutrition levels.
I am a person who prides myself on excellent work and problem solving.
Great worker and quick responder.
I am also available for overnight care where required.
Sofia Bhatia
Physiotherapist
I am a holistic physiotherapist whose passion is to see people live pain free.
Sofia Bhatia
Physiotherapist
I use natural products like almond oil and natural massage oil which has numerous health benefits and are free of chemicals combined with essential oils to get rid of trigger points, muscle tightness, reduce inflammation and improve relaxation.
During my work with you, I will provide an exercise program that is tailored to suit your physical ability.
During my work of 10 years working with Aged care and NDIS I have used DNS techniques to help improve stability and strength.
Work With Us!
Are you passionate about making a positive impact on people’s lives? AK Support Services is looking for dedicated and compassionate support workers and personal carers to join our team!