Your Trusted NDIS Personal
Care in Preston
Looking for trusted NDIS support providers in Preston & surrounding areas? At AK Support Services, we offer personalised, high-quality NDIS care tailored to your goals and lifestyle. Our experienced team is here to guide you through every stage of your NDIS journey — from starting a plan to reviewing and maximising your supports. With a strong focus on independence, cultural sensitivity, and flexible service delivery, we’re your reliable partner for compassionate NDIS support in Preston and surrounding areas.
NDIS Support Services
Community Participation
We offer NDIS support coordination services for individuals and their loved ones who want to enjoy life to the fullest but need assistance to participate in social and community activities.
Companionship
We provide services for individuals who are seeking social connection to enhance their overall well-being and reduce feelings of isolation.
Household Tasks
Our household chore services are personalised, and we work with our clients to create a care plan that meets each individual's household needs.
Personal Care
At AK Support Services, our compassionate carers are dedicated to empowering clients to live their best lives while preserving their independence in the comfort of their own homes.
Physiotherapy
We evaluate each individual's needs by considering their disability, medical history, and current physical condition. This personalised approach ensures that therapy addresses their specific needs.
Support Coordination
Support coordination is designed to help you make the most of your NDIS plan by building your capacity to manage and utilise your supports effectively.
Start Your NDIS Support Journey with Confidence
Whether you’re just starting with the NDIS or seeking more dependable and tailored support, AK Support Services is here to walk beside you every step of the way. With a deep understanding of the challenges and opportunities within the NDIS, our experienced team is committed to delivering compassionate, high-quality NDIS support that’s truly personalised to your goals and lifestyle.
We proudly support individuals and families across Preston and surrounding suburbs, creating meaningful partnerships that empower participants to live with greater independence, dignity, and confidence. From daily personal care and household assistance to support coordination and community participation, our services are flexible, inclusive, and always shaped by your choices.
Reach out to us today to discover how AK Support Services can become your trusted NDIS partner. Let’s work together to build a strong support network that helps you live the life you choose, on your terms.
Your Trusted Partner in NDIS Support
AK Support Services is proud to be a trusted NDIS support provider in Preston, delivering high-quality care that is respectful, professional, and responsive to your individual needs. We understand that choosing the right NDIS provider is a deeply personal decision, and we’re committed to building long-term partnerships with participants and their families based on trust, transparency, and empowerment.
Our team is passionate about helping you not only access the right supports but thrive through them. We take the time to genuinely understand your lifestyle, your goals, and your challenges so we can tailor our services in a way that makes a real and lasting difference. Whether you’re seeking daily personal care, assistance with community participation, or ongoing support coordination, we’re here to ensure that your NDIS plan works for you — not the other way around.
As a locally based and community-focused NDIS support provider in Preston, we are here to:
- Help you make informed choices about your supports, providers, and services
- Deliver consistent, person-centred care that values your preferences and respects your autonomy
- Offer culturally sensitive and inclusive services for individuals from all backgrounds and walks of life
- Create meaningful opportunities for growth, independence, skill development, and community engagement
At AK Support Services, we believe that everyone deserves to live a full, meaningful life, one that reflects their goals, values, and individuality. As your trusted NDIS provider, we’re here to remove the confusion, reduce the stress, and guide you through the system with clarity and care.
Our mission is simple: to provide personalised, reliable, and compassionate support that puts you first. Whether you’re navigating the NDIS for the first time or looking to get more from your current plan, we’re ready to walk alongside you, offering practical help, trusted advice, and services tailored to your unique needs.
Let’s build a support network that empowers you to thrive, not just survive. Reach out to AK Support Services today and take your first step towards a more confident, connected, and independent future with the NDIS.
Can I Choose My Own NDIS Services?
Yes — one of the key features of the NDIS is that it empowers participants with choice and control. This means you have the freedom to decide how your NDIS services are delivered and who delivers them.
With the NDIS, you can choose:
What types of NDIS services you receive — such as personal care, transport, community access, or therapy
When you receive support — whether it’s daily, weekly, or on a flexible schedule
Where services are delivered — in your home, out in the community, or a combination of both
Who provides your NDIS supports — you can select providers you trust and feel comfortable with
This flexibility ensures your NDIS plan reflects your lifestyle, routines, and personal goals. Whether you self-manage your plan, use a plan manager, or have your plan managed by the NDIA, you still have the right to be involved in all decisions about your supports.
Choosing the right NDIS service providers can make a big difference to your experience. You can explore and compare providers, read reviews, and even switch providers if you’re not satisfied. The NDIS puts you at the centre of your support — giving you the power to build a team that works for you.
Who Is Eligible for NDIS Services?
Eligibility for NDIS services is determined by specific criteria set by the National Disability Insurance Scheme. The aim of the NDIS is to support individuals with permanent and significant disabilities, helping them live independently and participate more fully in daily life and the community.
You may be eligible for NDIS services if you:
Are between the ages of 7 and 65
Live in Australia and are either an Australian citizen, permanent resident, or hold a Protected Special Category Visa
Have a permanent and significant disability that affects your ability to take part in everyday tasks without support
A permanent and significant disability might affect mobility, communication, learning, social interaction, or self-care. Eligibility also considers whether early intervention through NDIS services could reduce the impact of your disability over time.
If you’re unsure whether you qualify, you can contact the NDIS directly or begin the process through an Access Request Form. Understanding the NDIS access requirements can feel overwhelming, but there are resources and professionals available to assist you.
The most important step is gathering medical evidence that clearly outlines the impact of your condition and how it affects your daily life. Once approved, you’ll work with a planner or Local Area Coordinator to design an NDIS plan that includes the supports most relevant to your needs.
What’s the Difference Between Core Supports and Capacity Building in the NDIS?
NDIS services are grouped into categories to help participants understand and manage their funding more effectively. Two key types are Core Supports and Capacity Building Supports — and while they may sound similar, they serve different purposes.
Core Supports
These are everyday supports designed to help you complete daily tasks and live as independently as possible. They include:
Assistance with personal activities (like showering or dressing)
Transport to access community activities or appointments
Consumables such as continence products or low-cost equipment
Support with community participation
Core NDIS services are flexible, meaning you can usually shift funds between different core support categories depending on your needs.
Capacity Building Supports
These services aim to develop your skills, confidence, and long-term independence. They’re usually goal-specific and include:
Support coordination
Improved daily living skills (such as therapy or training)
Employment-related supports
Social and relationship development
Plan management services
Unlike Core Supports, Capacity Building funds are allocated to specific categories and can’t be shifted between them.
Knowing the difference helps you better plan how to use your NDIS funding to achieve short-term support and long-term personal growth.
How Can I Manage My NDIS Funding?
Managing your NDIS funding effectively is essential to getting the most out of your supports. The National Disability Insurance Scheme (NDIS) offers three funding management options, each with its own balance of flexibility and responsibility. Choosing the right method depends on how involved you want to be in handling the financial side of your NDIS services.
1. NDIA-Managed
With this option, the NDIS (via the National Disability Insurance Agency) handles payments directly to registered providers. You don’t have to worry about invoices or record-keeping, and all financial reporting is taken care of. However, you can only use NDIS-registered providers, which may limit your choices. This method is ideal if you prefer a hands-off approach to managing your NDIS supports.
2. Plan-Managed
A plan manager, funded through your NDIS plan, looks after your budgets, invoices, and financial tracking. You still maintain choice and control over your NDIS services, and you can work with both registered and unregistered providers. This is a popular option for those who want flexibility without having to manage all the admin themselves.
At AK Support Services, we regularly work with participants who have plan-managed funding, helping them use their NDIS plan to its full potential.
3. Self-Managed
Self-managing your NDIS funding gives you the highest level of control. You pay providers directly, keep receipts, and manage your own budget. You can hire unregistered providers, negotiate rates, and personalise your supports more extensively. While this option gives you maximum flexibility, it also comes with added responsibilities, including compliance with NDIS financial reporting requirements. No matter how your NDIS funding is managed, the focus is always the same: helping you access the right supports, maintain independence, and reach your goals. If you’re unsure which option is right for you, our team can help you understand your choices and navigate your NDIS plan with confidence.
What if My Circumstances Change During My NDIS Plan?
Life isn’t static, and the NDIS recognises that your needs may change over time. Whether it’s a shift in your health, living arrangements, personal goals, or the level of support you require, you can request changes to your NDIS plan to ensure your supports continue to meet your needs.
If your situation changes, you can:
Request a plan review – If your current NDIS services no longer reflect your circumstances, you can apply for a Change of Situation review.
Prepare supporting evidence – Medical reports, support letters, or therapist assessments can help show why a review is needed.
Work with your support coordinator – They can guide you through the process, help gather documents, and liaise with the NDIS on your behalf.
Common reasons for updating your NDIS plan include:
A new or worsening disability diagnosis
Starting or finishing school or work
Moving to a new home or supported accommodation
Needing more or different NDIS supports, such as personal care or transport
Gaining more independence and wanting to reduce certain supports
No matter the reason, the goal of the NDIS is to give you flexibility and control. Keeping your plan current means your NDIS services continue to support your goals, lifestyle, and wellbeing — both now and into the future.
If you’re unsure about how to update your plan or whether you’re eligible for a review, AK Support Services can help you navigate the process.
Testimonials
AK support services have been an absolute blessing for our family. From cleaning services to disability support for my younger sister, AK Support has never disappointed us. Amongst the sea of NDIS providers, I and my family would highly recommend AK Support due to their diligence and dedication.
I have been receiving support from AK Support Services as my NDIS provider for nearly a year, and have no issues whatsoever.
I am a disability support coordinator with Optimum Care Group, Cranbourne, Victoria. I have been engaging the support services of A.K. Services for approximately 8 months. During this time, I have found the support staff to be extremely helpful, friendly, conscientious, and professional with all my clients.
Anastasia is great at communication; all the participants love working with her. Anastasia and her staff always go "above and beyond" for all clients that they work with. I recommend this organisation for all your support service needs.
We Care For You. We Value You
Our Dedicated Team
Anastasia Kalaitzidis
Founder
My superpower is being empathetic and caring while simultaneously being able to make people laugh/smile.
Kirsty Borg
Support Worker/Personal Trainer
My passion is to maintain my client’s independence wherever possible, provide good care and assist clients to achieve their health and fitness goals.
Angela Bouas
Support Worker
I pride myself as an honest, compassionate, empathetic and flexible person to help empower and promote independence for the individuals I work with.
Sofia Dhrosos
Support Worker
I am a kind and caring person who has a heart for all ages and personalities.
Sofia Bhatia
Physiotherapist
I am a holistic physiotherapist whose passion is to see people live pain free.
Work With Us!
Are you passionate about making a positive impact on people’s lives? AK Support Services is looking for dedicated and compassionate support workers and personal carers to join our team!